FAQ's

Payment

Payment can be made by credit card, or in New Zealand and Australia internet banking payments are also accepted. Orders will not be dispatched until payment has been received in full.

Shipping

New Zealand

Please allow 2-3 working days from receipt of your payment for goods to be delivered to your door (times may vary depending on your location or time of year). All deliveries are done by courier.

Australia

Standard delivery is by airmail. Please allow 10 working days for delivery from postage to most Australian addresses.

Customs Duties & Other Fees

International orders will incur delivery charges and the recipient will also be responsible for any duty, taxes and import charges.

Damaged Items

If your goods arrive damaged, please contact us and we will arrange for them to be returned to us. We will happily replace them.

Returns & refunds

Snazzy Shop will happily replace your purchase if it does not meet your expectations. Just make sure the product is returned in its original unused condition within 14 days of purchase.

Goods are returned to Snazzy Shop at your expense, however if the product is deemed to be faulty we will credit or refund the return postage cost. Please note we are happy to exchange sale goods but postage will have to be paid both ways by the customer. If you have any further questions regarding refunds please contact us and we will be more than happy to discuss any issues.

Great product & helpful service

At Snazzy Shop we only choose to stock quality items that we would be proud to purchase ourselves, so we know you will be delighted with your purchase. We pride ourselves on our amazing sales support. Please contact us for any assistance you may require.